Terms and Conditions
The following terms and conditions will apply to all matters relating to
website strategy, design and development carried out by me unless
prior agreement to the contrary has been agreed by all parties
involved.
Planning
With the exception of website strategy, all planning and time scales
will be agreed between all parties involved before any design and/or
development work proceeds , this ensuring that all customer
requirements are catered for in the end product. Any customer driven
changes to this plan after the onset of design and/or development
work may incur addition cost, the amount if any to be negotiated on
request of the change.
Design and development
No development work will be carried out before all prior designs have
been approved by the customer, thus ensuring customer
requirements.
Costing
Costing will be based on one of two methods; either by hourly rate or
a set cost based on the agreed plan. This will be negotiable on a
project by project basis. Any changes to the agreed plan may reflect
addition costs to any set cost project.
Hosting
It will be the responsibility of the customer to decide on and procure
the hosting service of the website, including domain name, advice on
this matter will be free of charge.
Training
Any training in the use of the website will be deemed as part of the
project and within reason will be free of charge.
Implementation
Implementation work in regards to uploading of the software and any
database creation will be deemed as part of the project unless
otherwise negotiated, and will be treated as such in regards to
costing. Data loading of the database remains the responsibility of
the customer.
Payment
On projects that take 10 or less working days, payment will be due
prior to implementation, but not before customer satisfaction on the
end product. Projects that run over 10 working days will have a
negotiated payment plan.
Customer Sign Off
The customer must sign off at the following stages in the project:
1. The agreed plan.
2. Design agreement.
3. Prior to implementation.
4. After implementation (project completion).
After project completion sign off (step 4 above) the ownership along with all responsibilities for the website belongs to the customer.